Refund policy
What Happens If I Want To Return My Order?
At Best Gym Flooring we understand that making purchases online is not always easy. We have invested time on documenting the product so you can make informed decisions on your purchase. If something is not clear or you require more information, please contact us directly. We want to exceed your expectations and our advice and knowledge is always freely available to our customers.
We offer a 14 day Money Back Promise to give you piece of mind on your purchase and you can get a refund for whatever reason. The product must be returned to us in NEW unused condition (in the original packaging if applicable). The flooring must be returned at your cost, and the return costs plus a 15% warehouse restocking fee will be deducted from your refund. We can arrange collection of the goods, but the cost of collection will also be deducted from your refund, along with the 15% restocking fee. Any outbound shipping costs would not be refunded.
